customer

The past year-and-a-half have created a major shift in the automotive industry and how cars are sold. Quite frankly, many processes changed for the better and dealerships have come out the other side much stronger and more efficient.

You spend thousands of dollars a month gaining new customers, getting them in for your specials or deals. It’s working right? People are coming in. They’re buying cars. But, are you nurturing your client pool for future profit? With new car sales continuing to decline, you need to encourage people to come buy again and use your service department.